Complaints

Should you have a complaint about the service you are provided, you are encouraged in the first instance to raise your concern or complaint with AB Psychology Services, to allow us to address it. 

Our complaints resolution policy and process can also be requested directly from abpsychologyservices@gmail.com.

If a resolution is unable to be achieved between the provider and participant, the NDIS commission can be contacted for further guidance and assistance.  Further information about how to do so can be found on https://www.ndiscommission.gov.au/about/complaints-feedback/complaints  or by phoning 1800 035 544.